Refund Policy

Return and Refund Policy of Vanguard Essentials

At Vanguard Essentials, we strive to provide all our customers with excellent service and an enjoyable shopping experience. Our return and refund policy is carefully crafted to guarantee maximum satisfaction, under certain conditions. Please read the following guidelines carefully regarding returns and refunds.

100% Return Guarantee on New Products
We offer a full return guarantee on all new products, except for promotional items. Sale items are excluded from this guarantee.

No Refund for Sale Items
Items purchased during sales are not eligible for a refund. These purchases are final and cannot be returned or exchanged, even for incorrect sizing.

Return Shipping Costs
Customers are responsible for the shipping costs for returns. Vanguard Essentials does not reimburse return shipping costs and is not liable for any costs incurred during the return process.

Deadline for Return Notification
Return requests must be made within 30 days of receiving the item. After this period, returns will no longer be accepted. Please adhere to this timeframe in order to qualify for a return.

Exchanging Sale Products
Sale items cannot be exchanged, even for incorrect sizing. Please ensure you select the correct size before making a purchase.

100% Guarantee on Defective Items
We offer a full guarantee on all defective items. If a product shows manufacturing defects, it can be returned for a full refund or exchange, depending on your preference.

Return Process
To initiate a return, please email info@vanguardessentials.nl. Once your return is approved, you will receive detailed instructions to complete the return process.

Return Form Requirement
Returns without a completed return form cannot be processed. Please make sure to include this form with your return to ensure correct handling of your request.

Conclusion
Vanguard Essentials is committed to ensuring customer satisfaction. By adhering to our return and refund policy, we ensure that all returns are handled efficiently and fairly. If you have any questions or concerns, please contact our customer service at info@vanguardessentials.nl.